Carl Pullein

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BACK TO BASICS | Time Management

This week, what are the basics of time management? 

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Script | 327

Hello, and welcome to episode 327 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein, and I am your host of this show.

A lot has been spoken and written about time management over the years. This has made the whole space of time management confusing when, in reality, time management is simple—or it should be.

Today’s question concerns all this and, more importantly, how to return to the basics of time management so you can regain control and not feel guilty about not doing things when more important things need doing. 

Now, before we get to the question, just a quick reminder that Your Time, Your Way is now out in Kindle, Soft and hardback formats. You can get it right now and start building the foundations to live the life you want to live. 

Your Time, Your Way is a book, yet to me, it’s much more than that. It’a also a manual to build a resilient time management system that will work in the background for you. 

If you have already bought the book, thank you so much. Could you do me a little favour and leave a review? That really helps to get the book in more people’s hands, which can only benefit all of us. The more people who operate using these principles, the easier it will be to manage meetings and requests. 

Anyway, back to this episode, and that means it’s time for me to hand you over to the Mystery Podcast Voice for this week’s question. 

This week’s question comes from Robert. Robert asks, hi Carl, what do you suggest I do when, no matter how hard I try, I just cannot get control of my calendar? I try to block time out for my core work, but then I get so many meeting requests I have to either delete them or reschedule. It’s driving me crazy! 

Thank you, Robert, for your question.

A good place to start is to look back at your calendar for the last two or three weeks and see where your time is going. How many internal meetings did you attend? 

There’s a difference between internal and external meetings. Hopefully, your external meetings—with customers, for instance—are important. However, you should look more closely at your internal meetings. Were they valuable? Did you really need to attend them? 

One important metric to consider is how many hours each week you spend in internal meetings. 

Internal meetings are, by their very nature, places where you talk about the work. Work rarely gets done. The biggest waste of time for people is those team update meetings. These benefit no one and just drag people away from doing their work. A good manager sets up systems and processes so that their team maximise their work time and minimises their meeting time. 

One thing you can do is set a limit on the number of hours you attend each week. For instance, you may choose to limit your internal meeting time to ten hours per week. Once that time is taken, you accept no more meeting requests that week. 

This approach has two benefits. The first is you can confidently create time blocks for your core work around these ten hours. The second benefit is if anyone in authority challenges you about declined meetings, you have evidence to show you are being asked to attend too many meetings. 

If your manager objects to this limit, you can increase the limit, but you do so in a way that they are fully aware of the time involved and how that will reduce your available work time. 

There is always a conflict within a corporation between the managers, whose job is to fill their calendars with meetings, training sessions, and one-on-ones, and the producers—the people who produce the work—whose goal is to minimise events on their calendars so they can get on and do their work. 

However, some compromise is needed here. Managers can only do their jobs if they know what’s going on and can give guidance and instruction when necessary. To do that, they need meetings. Equally, producers need to communicate what is being done, where there may be areas of difficulty and to ensure what they are working on is the right work. 

One thing that will always destroy any attempts to become better at managing time is to treat everything that comes your way as urgent. That’s never likely to be the case. Most things are not urgent and are tasks that are being passed off to buy the sender some time.

Here’s something you can try when you are asked to do something. Default to doing it next week. This means if you receive a message asking you to do something, you respond with a reply, saying you will do it and get it to them next week. Avoid giving a specific date. Just say I will get it to you next week. 

This tests how urgent something really is. The worst that can happen is the receiver replies, telling you it is needed sooner than next week. Okay, now you know it is urgent. 

I do this all the time, and I can say that 90% of the time, I get the response thanking me, and that will be fine. The remaining 10% or so usually reply with something along the lines of “Could you do it sooner?”—which still gives me a choice. 

Of all the things in the productivity world, the only thing you have that is constant is time. You are not really managing time. Instead, you are managing your activities within that time. This is great because you have at least one constant and that means you can do something with it. 

Sadly, the second part of this equation is never fixed and will never stop. That is stuff to do. There will always be something to do. The trouble is because time is fixed; you have to solve a puzzle each day. How to fit in the right pieces of activity into your limited time. 

If you do not know what your areas of focus are—the things that are important to you as an individual—and your core work—the work that is important in your job, you never have a reference to decide what should go on your calendar each day. Your areas of focus and core work give you your priorities, which means you can better choose what needs to be done each day. Without knowing them, everything will be important and urgent; in other words, nothing is important and urgent. 

This means it’s important to step back and think about what is important—a way to pre-decide what will get your attention and what will not. This avoids having to make too many decisions each day—something that will inevitably leave you feeling exhausted and worn out. 

That’s one of the reasons why I stress the importance of establishing your areas of focus and core work. It might take you a few weeks or months even to work these out, but the time it will save you in the long term makes this essential. 

If you really want to get control of your calendar, Robert, then begin with what you want time for and fix it in your calendar when you do your weekly planning. If you would like forty-five minutes a day for exercise, then get it on your calendar and treat it as a non-negotiable part of your day. 

Taking Louis out for a walk each day is non-negotiable for me. Not only is it important for Louis to get outside, but it’s also important for me as it gets me away from a screen. It also means I am moving—something we humans are designed to do. It’s one hour out of 24. It’s not much to ask. 

Also, be aware of how much time you are spending on the hidden task admin. That’s the emails, messages and additional check-ins required when you accept tasks from other people. It’s never as simple as preparing a presentation. There are likely to be additional time commitments such as more emails, requests to add things from other people and, of course, the inevitable meetings. 

If you’ve ever been asked to join a committee, you will have discovered that the one or two hours a week you were promised is never one or two hours. You’ll be expected to read reports, agendas, and meeting minutes and submit ideas. Those one or two hours very quickly become six or eight hours a week. 

A couple of years ago, I agreed to do a series of interviews for an organisation. I thought a one-hour interview every month would be easy. All I would need would be an hour of research and preparation for each interview and the interview itself—two hours a month at most. 

Hahaha, that’s not what happened. The research often took three or four hours; then there was submitting the proposed questions to the organisation, the back-and-forth trying to set up the interview time, and the requests for changes in the questions I proposed. In total, I found that those expected two hours a month turned into ten hours. 

This goes back to one of the most basic laws of time management. Things will always take longer to do than you initially anticipate. 

If you really want to master your time, getting control of your calendar is the most important part. This means you have to be strict and ruthless. That said, what you will find if you do is people will start respecting your time much more. If you are tow available, you lose that respect. It’ll always be, “Oh, ask Robert; he’ll do it for you”, and boom, you have more work to do.

Saying no every so often is one of the best ways to get your time back. Sadly, so few people have the courage to do it. Instead of finding solutions, they find excuses as to why they are different and must remain available to everyone. Good luck with that strategy. I’ve never found anyone who could make that work. 

I hope that has helped, Robert. Thank you for your question.

And if you have not got your copy of Your Time, Your Way yet, you can get it now. The link is in the show notes. 

It just remains for me now to wish you all a very, very productive week.